Terms and Conditions

1. About the service

SG Scholars Wellbeing provides educational screening, wellbeing check-ins and parent consultations for children aged 5–15. Our services are educational and informational. They are not a medical or psychological diagnosis, and they do not replace treatment from a qualified professional.

2. Parent or guardian consent

By booking a service, you confirm that you are the child's parent or legal guardian and that you consent to the service on the child's behalf.

3. Bookings and payment

Prices are displayed on this website and confirmed at checkout. Payment is processed by Stripe. A booking is confirmed only after payment or written confirmation from us. Prices may change, but changes do not affect bookings already confirmed.

4. Cancellations and rescheduling

• You may reschedule once at no charge with at least 24 hours' notice.
• Cancellations with less than 24 hours' notice, or missed appointments, may not be refunded.
• If we cancel a session, we will offer a full refund or a new time.

5. Screening versus assessment

Screening identifies patterns and gives practical next steps. Only a registered psychologist can diagnose a learning or psychological condition in a Full Assessment. Reports are educational documents, not medical records.

6. Reports and sharing

Reports are provided to the parent or guardian first. You may choose to share a report with your child's school. We do not send reports to schools without your consent.

7. Limitation of liability

To the extent permitted by law, we are not liable for decisions or actions taken based on screening results. Our total liability for any claim relating to a service is limited to the fees paid for that service.

8. Intellectual property

Website content, reports and materials are provided for your personal use. You may not reproduce or sell them for commercial purposes without our written permission.

9. Privacy

Our Privacy Policy explains how we handle personal data under Singapore's PDPA and forms part of these terms.

10. Governing law

These terms are governed by the laws of Singapore. Any dispute will be subject to the courts of Singapore.

11. Contact

Questions about these terms can be sent to info@sgscholars.sg.