Privacy Policy

SG Scholars Wellbeing Pte Ltd ("SG Scholars Wellbeing", "we", "us") provides online educational and wellbeing screening for children aged 5–15. This policy explains what we collect, why we collect it, and the choices you have.

1. What we collect

• Parent or guardian name, email address, phone or WhatsApp number, and country.
• Your child's age range and the answers you provide in the Wellbeing Check.
• Notes from parent consultations and screening sessions.
• Booking and payment confirmation details. Card details are handled by Stripe and are never stored on our website.
• Basic technical data logged by our hosting provider for security and reliability.

2. How we use it

• To provide the Wellbeing Check, consultations, screening and reports.
• To arrange appointments and respond to enquiries.
• To improve our services and meet legal or accounting obligations.
• To send service messages about a booking you requested.

We do not sell personal data, and we do not use your child's responses or clinical notes to train AI models.

3. Consent and children's data

By submitting information or booking a service, you confirm that you are the parent or legal guardian and that you consent to the processing described in this policy. We collect only the information needed to provide the service. You may withdraw consent by emailing us, subject to legal and contractual obligations.

4. Third-party processors

We use trusted providers to run the service. They process data on our behalf and are bound by their own terms and privacy policies:

• Cal.com for appointment booking.
• Stripe for payment processing.
• Typeform or Tally for the online Wellbeing Check.
• Our web hosting provider and email provider.

When you follow a link to a third-party site, that site's privacy policy applies.

5. Retention

We keep records only for as long as needed to provide the service and to meet legal, accounting and professional obligations. After that, records are deleted or anonymised.

6. Your rights

You may request access to your personal data, ask us to correct it, or withdraw your consent. To make a request, email info@sgscholars.sg. We may need to verify your identity before acting on a request.

7. Cookies and analytics

The public website does not set advertising or analytics cookies by default. Our hosting provider may log technical request data for security. If we enable privacy-friendly analytics in future, this policy will be updated first.

8. Changes

We may update this policy from time to time. The latest version is always published on this page, with the date shown above.

9. Contact

Questions about privacy can be sent to info@sgscholars.sg.